Service Center

Most Availed Services

Movement Overhaul

At Swiss Paradise, we understand that the heart of your watch—the movement—deserves meticulous care. Our comprehensive movement overhaul service involves a complete disassembly of your watch’s intricate mechanism, followed by a thorough cleaning of each component. We then reassemble and lubricate the movement with precision, ensuring optimal performance.

Mechanical watches generally need servicing every five years, but we recommend a maintenance check-up every two years to keep your timepiece in top condition. If you notice your watch is gaining or losing time, it’s a clear sign that it’s time for a professional service at Swiss Paradise.

Ultrasonic Cleaning

For a clean that goes beyond a simple wipe-down, Swiss Paradise offers advanced ultrasonic cleaning. Our specialized equipment and expert tools reach deep into the crevices of the case, lugs, straps, and between bracelet links, eliminating hidden grime and dirt. This service restores your watch’s shine, bringing back its original, dapper
appearance.

Polishing

Whether your watch deserves a high-gloss shine or a sophisticated matte finish, Swiss Paradise has the perfect polishing tools to restore its brilliance. Our expert team uses specialized buffing brushes and attachments to carefully remove scratches, ensuring every metallic surface gleams and glows like new.

Battery Replacement

Ensure your watch never misses a beat with Swiss Paradise’s expert battery replacement service. Using precision tools, we replace your battery swiftly and securely, preserving your watch’s integrity and performance.

Performance Test

At Swiss Paradise, we conduct comprehensive performance tests to ensure your watch functions flawlessly. For mechanical watches, we test amplitude, time rate, power reserve, and beat checks and error, while quartz watches undergo battery voltage checks, movement current consumption, coil resistance, and EOL parameter tests. Water resistance is also rigorously tested, and if your watch’s seal isn’t up to par, we restore it, including replacing the caseback gasket if needed.

11 AM - 7 PM

Closed on Sundays

75066 25791

101, Chikhal Apartments, L.T Road, Borivali West, Mumbai 400092

Brands We Service

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WHY CHOOSE US

Swiss Paradise has been in the watch business for over 39 years. This extensive experience translates into a unique set of skills acquired over decades. The Swiss Paradise Service Centre leverages this experience, combining in-depth knowledge with state-of-the-art equipment and expert personnel. By choosing the Swiss Paradise Service Centre, you are choosing experience, quality, and a tradition of always putting the customer first.

A watchmaker is an artisan who crafts and repairs watches. Traditionally, they were master craftsmen assembling timepieces.

At Swiss Paradise, whether you need help, advice, aftercare, or technical guidance for your watch, our dedicated customer service team is here to assist you. We offer convenient walk-in services and specialize in quality Swiss watch repairs, with a special focus on customer satisfaction.

Our service center is located within our luxury watch boutiques, making it easy and convenient for customers to access our facilities. Our workshop is equipped with modern technology and staffed by highly trained technicians. The environment meets Rolex’s standards for cleanliness and employs state-of-the-art equipment.

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Our Facility

The Swiss Paradise Service Centre is located at Chikhal Apartments, L.T Road, Borivali West, Mumbai 400092. This facility features a reception with a customer lounge and a technical bay. With state-of-the-art infrastructure and equipment, our service center is well-equipped to handle repair and maintenance queries with the utmost expertise and efficiency.